To Create Account: To sign up for a Ray account and get access to the RayONE Cloud controller for managing all your Ray products: Open your...

Last updated: Jul 06, 2026

Prerequisites – To set up your Ray Appliance, you must ensure they are connected to the Internet with full access. If the Appliance is behind...

Last updated: Jul 06, 2026

Steps 1: Go to the website: https://cloud.ray.life/sessions/signin Steps 2: Click create Account. Steps 3: Complete the form...

Last updated: Jul 06, 2026

Step 1: In Cloud, navigate to Settings → Users, then select Create User. Step 2: A pop-up window will appear. Enter the required...

Last updated: Jul 06, 2026

Login user refers to the process of accessing a system or application by providing valid credentials, such as a username and password. It allows...

Last updated: Jul 06, 2026

A password, sometimes called a passcode, is a secret data, typically a string of characters, usually used to confirm a user’s identity. If a...

Last updated: Jul 06, 2026

If you forgot or lost your password for your Ray Cloud account, you can change or reset it. Ray takes security seriously. Ray accounts,...

Last updated: Jul 06, 2026

Pre-requisites – You need to be registered as a Partner to register a deal. If you are not a partner yet, please follow the...

Last updated: Jul 06, 2026

Step 1: Navigate to tac.ray.life and click on the Submit Ticket button. Step 2: Enter your email address and click on submit ...

Last updated: Jul 06, 2026

To upgrade firmware and OTA kindly follow the below steps. To upgrade firmware 1. Goto Appliances 2. Then click on the Dashboard on the sub-menu...

Last updated: Jul 06, 2026

Getting Started, Account & Support